Mark Miller (South District Office Fla. DEP) is a life saver!! He has helped with all the forms I do not understand. He is sooooo prompt in his responses. My life as a computer dummy would be so much better if more people had his knowledge and attitude. Thanks for you help, Mark Shelley Wheeler
Warning, if you’re near a park on vacation don’t go online to purchase a pass. The card (pass) has to be mailed to you and they won’t take the receipt as proof of purchase at the park. So you have to pay again at the gate. I purchased the $120 family pass and was denied entry until a physical card can be processed and mailed. Working to cancel my purchase now as we intended to use the pass we bought online, but can’t. I’m happy to support these parks financially, but it baffles me that they sell passes online but won’t even honor them even if you have your receipt, ID, etc.
