The Temple Terrace Location was very warm and inviting. The greeter was attentive to every member as they entered. Amber Rosario was the agent I spoke with on the phone and handled my account at the location in person. She was very personable and efficient. She handled my account problems and needs very professional and made my process as painless as possible. I was overwhelmed and stressed about my account being hacked. I was able to leave knowing I was in good hands with her and as a member of GTE. Thanks so much to Amber Rosario.
I was greeted promptly. I received help with my issue. She also took a look at my account and helped me make more money on my CD's Very happy!
When I walked into the local branch, I was greeted with a smile by Mr T. Munilall and he was able to help me. He was so kind and helpful. Before coming to the local branch I was so upset from trying to get assistance over the phone, went back and forth from one transfer to another with no satisfaction for a hour. Thanks again Mr Munilall
How do I love GTE Financial...let me count the ways! Ms.Kendricia,, the Financial manager of the temple Terrace branch was thoroughly patient with me and helped me with all my small business needs. Her advice was priceless. Her personality shined and I left feeling I had accomplished a lot!
My account had been hacked. I was extremely upset when I found out at my church on Sunday..embarrassing to say the least to find your money is gone… Then to have to wait because of a holiday… deadlines… pending travel.. money gone!!I was ready for a fight!!! Yet enters Taja Dorsey… her professional yet friendly and empathetic approach to my problem left me reassured .. I was ready to cancel all of my accounts and move my moneys to my Out of state account.. Her approach made me feel valued and wanted..My needs were met on every level and though I still had to wait an additional 8 to 10 days to get my 5000 back… Her approach and care of me was well worth the wait.. Great save Taja… You are exemplary..
